Heritage Hotel, our pride that has roots stemming back to the country’s colonial era with some of the finest accommodations a colonial hotel has to offer whilst at the same time executing a classic ambience to stay true to its roots. It is one of the few remaining structures built in the early twentieth century and has undergone extensive renovations to reveal a hotel that stands true to its name.

The Balmoral Restaurant, symbolic for being lavish in etiquette and an elevated sense of hospitality stands true to its name. Signature Continental and Asian cuisine is perfectly crafted by the executive chef and his team to ensure that the guests are catered to a palate infused with delectable dishes just as it was in the colonial era.

Heritage Hotel meeting and events venue can accommodate between 10 to 100 delegates. The beautifully landscaped gardens are an oasis in the heart of the bustling city which has an ideal backdrop for many outdoor events.

“Le Croissant” coffee shop and patisserie at the Heritage Hotel is a rewarding spot to unwind at the end of a long and tiring day. Freshly baked French baguettes, wide variety of breads, croissants, pastries and gourmet sandwiches complimented with special cup of Satemwa coffees or a cup of Ceylonese tea makes it worth a visit.



The Mangunda River Cruise allows you to enjoy a visually enlightening cruise through Liwonde National Park, where one may experience abundant wildlife and picturesque scenery. When planning

Majete Wildlife Reserve

Majete Wildlife Reserve – 70 Km – 1 ½ hrs drive from Blantyre

Majete Wildlife Reserve is a unique conservation and tourist destination

Zomba Town

Zomba – 68 Km – 1 hour drive from Balntyre

Zomba was the capital of British Central Africa and then Nyasaland before the

Mulanje & Thyolo

Mulanje & Thyolo – Blantyre to Thyolo 43. 6 Km 1 hr drive, Thyolo to Mulanje 44 Km 1 hr drive

The trip






Always Safe at Hotels and Resorts by Serendib

At Hotels and Resorts by Serendib, the health, safety and well-being of our guests, our employees and community are of the highest priority to us. You can take comfort in knowing that we have escalated our health and safety precautions to ensure that everything we do meets or exceeds the guidelines set forth by the Ministry of Health. We will continue to elevate those procedures as best practices evolve.

Where necessary, we have modified our operation to enhance cleanliness and promote appropriate social distancing. There are some services and amenities that we have temporarily suspended pending future guidance from health authorities.

Those changes include the following:

  • All of our employees will wear masks and other appropriate PPE
  • Our guestrooms will be cleaned prior to your arrival. Our housekeeping team will be provided the appropriate PPE at all times
  • We will properly sanitize all public spaces on a consistent basis
  • We will create appropriate social distancing guidelines in all public areas and ask for your support in following them
  • We will follow maximum occupancy restrictions in public space
  • We will provide hand sanitizing stations throughout the property
  • We will provide a contact less check-in/check-out experience
  • We will have masks available for guests if needed
  • All employees will be retrained on strict, new guidelines for safety and hygiene
  • Temperature checks will be conducted on all employees before they are allowed to begin work

Though we may appear different, the same genuine hospitality you’ve known and love remains

We look forward to welcoming you back to Serendib Hotels and Resorts soon!