WHAT ARE THE CHECK IN AND CHECKOUT TIMES

The check in time is 14:00hrs and departure time is at 10:00hrs. If you would like to extend your stay or depart later, please contact reception to check availability and additional charges. Early check in is subject to availability, terms and conditions...

WHAT IS OUR CANCELLATION POLICY?

Cancellation – Cancellation made by providing 48 hours prior notice to arrival, cancellation fees will be waived off, the booking can be rescheduled for a future date, and the subsequent advance payment can be assigned toward the future booking. Cancellation with less...

WHAT IS THE LOCAL LANGUAGE?

While English is an official language, and is widely understood, a number of indigenous languages are also spoken. The most common is Chewa (or Chichewa – the language of the Chewa).Courtesy of Serendib Hotels and Resorts, we offer 30 minutes complimentary Chichewa...